Has anyone ordered from Klingbeil recently? I seem to have some problems at the moment. I ordered ice dance boots and received freeskating boots. I sent an email to let them know that they made shoes which are not according to my requirements and no one responded. I made several phone calls, left messages, No response; once when I was able to speak to someone, the person said hold-on and left me holding the connection for 15 minutes and then someone hung up without even talking to me... Not sure what to think. The boots cost around £800, so it is a lot of money. I decided to sent them back and it cost me another £100 for postage. Not very happy about it at the moment.