I ordered a couple of items from the Figure Skating Store and some have shipped but the Chloe Noel pads haven't. I've tried emailing to ask for an update but no response, and also phoned to see if I can change the order for the Waxel pads if they are in stock and can be shipped, but they are not answering the phone. There's nothing on the website which indicates back order, out of stock, or other delays so I was expecting the stuff to have shipped by now.
I know others have used them so wondered if this was normal or they were usually quite prompt.