The rink in this thread, Bird Arena, had extensive maintenance performed over the summer of 2026. The old floor was ripped out because of leaking refrigerant pipes, and that was replaced with a new system. There's insulation now in the ceiling, unlike the time when I was skating there.

These improvements moved up the start date for Rink activities to September 1. It's still a seasonal rink, but at least the season is longer now.

Here's a link to the university's story about the rink maintenance...

https://www.ohio.edu/news/2026/10/new-floor-brings-new-life-bird-ice-arena

P.S. And the photos of post #164.

Qsior,

So, I would suggest you eMail the Incredible Edger with the photos of #160 and #165 posted. And state the situation. And ask for replacement.

Since the return of the received holder is quite inconvenience and freight consuming, I think you can ask for their waiving.

See what they react. Hope you good luck. But I think that is the least they can do with the customer service in mind.

Regards.

Quote from: Woofoo on October 09, 2026, 12:13:58 AMAnyway, it's all my guess. By the way, what is the holder you showed in the #165 post? Is it the holder they supposed to sell you?

No my holder is in #160 post with spare carriage support . For 4mm blades I have regular support 65mm . I wanted to swap them for smaller 63 mm Matrix ones.

The photos in post 165 are from Incredible Edger; they tried to convince me that the Matrix support measures 63mm—which means they were showing that height using brand-new support .

P.S. the shimming washer was placed between the holder and the chassis.

Kaitsu, Qsior,

Mine is 65.75mm and with 0.7mm shimming washer. So, it seems Mr. Broadbent had been improving the holder to accommodate the two Blades. And the 65mm is the latest version, I guess.

Anyway, it's all my guess. By the way, what is the holder you showed in the #165 post? Is it the holder they supposed to sell you?

Regards.

There must be some difference between your machine and mine. I need a 2 mm shim to raise a 4 mm blade high enough, even though my skate carriage is 66 mm high — 1 mm higher than yours.

They really are preparing something new. A new holder  design for sure ;-)

I bought a machine with a standard holder and later wanted to buy a Matrix holder. They suggested a Matrix carriage support that I could swap in—it was supposed to be around 63mm—but unfortunately, they sent a support marked "Matrix" that had the standard height of 65mm.

Quote from: Woofoo on May 28, 2026, 07:57:34 PMI go to the IE web site and found that their Next Gen machine is coming soon. So, you can wait to see if the new machine have some significant improvements.

I'm not sure it was a wise move for the manufacturer to announce a second-generation machine at this stage. People are now putting their purchases on hold without knowing exactly what they're waiting for or when the new model might be released.