I need to figure out if my Jackson Freestyles (bought 'em two years ago) have the heat mold-able heels mentioned in the youtube vid. I've have a love/hate relationship with the left boot from day one. It will be great if I can get these boots to hug my heels reliably. I've had them remolded a couple times but wasn't aware the I should ask the pro-shop tech for a "heel massage" after the boots come out of the oven!