I need to buy a very specific fabric. I can get it on Etsy but the sellers prices are higher. And I can only get a 'it will do' second choice option in England.
So far my experience of Spandex House has been
1 fill out order form with my full address and confirm my address is also billing address.
2 As instructed e-mail sales dept and ask for shipping cost.
Easy so far.
Now it gets tedious.
Sales dept reply and tell me I need to send them my address
3 I send them my address and explain I'm a 1st time customer.
Shipping dept reply and tell me the cost but say I still need to tell them what City I'm nearest.
4 I reply I do live in a City and tell them the next big City if that will help.
Argh! and neither dept has answered my other question. How long will it take to get here
Anyone know what happens next?