I've been warned by my coach and a couple of other skaters that Riedells have "gone downhill" in terms of quality and not to buy them. One skater had a fairly high-level Riedell boot that, within a couple of months of purchasing, she could actually bend the top part of the boot back and forth as easily as a piece of cardboard. She contacted Riedell and said they were really unhelpful, although I think after lots of back and forth they replaced her skates. Another skater's eyelet ripped.
I'm making a trip up to a pro shop in a couple of weeks to get new skates. I'm pretty sure I'll end up with Jacksons since I've always worn those but wanted to check here first in case they recommend Riedells.