We have two directors (managers): rink manager, and skating director (manager).
The rink manager is in charge of the daily operation of the rink, including ice maintenance, scheduling of events, hiring staff (snack bar, zamboni drivers, counter persons, etc,) maintaining overall structure of skating programs, and is also in charge of the development of the hockey programs. However, the learn-to-skate programs are under the direct supervision and development of the skating director/manager. He hires/fires the instructors, assigns personnel to the individual classes, ensures the personnel are qualified to instruct, and develops the overall programs. He is also in charge of the rink's three ice shows (two on ice, one on synthetic ice).
The rink manager also manages three other rinks in Pennsylvania, and spends his time between all four rinks. The skating director spends his day up-state, then drives to this job (for the learn-to-skate hours plus private lessons). It isn't necessary for him to be here when the rink isn't open for skating.
Both are accessible via email, telephone (cell), and texting. If the skating director is in the lobby, he will let you know if he is available, but because he also coaches, of course you can't bother him when he is teaching on-ice. As for therink manager, I do know first-hand that he is harder to reach when not in the office, but he does return phone calls when he can.
I do not see these positions opening up in the immediate future. If they do, the person applying would have to be approved by the Delaware State Fair Board of Directors.