I bought a pair of skates on eBay last week. They were described as "used risport boots with new phantom blades" and only one picture, which wasn't a close up but appeared to show in good condition. However once delivered, the boots were close to broken down with two hooks missing. That I didn't mind so much but the Phantoms were so far from new they were unusuable - one had no sharpening zone left, the other sharpened so badly there was a concave rocker.
I normally give some leeway for eBay for "good faith layman's descriptions" - especially in such instances in which the seller seemed pleasant but have no clue about skates. But the hollow was covered with corrosion and dents to the chrome everywhere, so I don't know how anyone could have thought them new.
I don't want to be an ass, but is it reasonable to ask for a full refund?