You are viewing as a Guest.

Welcome to skatingforums - over 10 years of figure skating discussions for skaters, coaches, judges and parents!

Please register to be able to access all features of this message board.

« previous next »
Pages: [1]

Author Topic: Contacting Kinzies Closet  (Read 2436 times)

0 Members and 1 Guest are viewing this topic.

Offline Christy

  • AOSS Member
  • ***
  • Joined: Jun 2013
  • Location: Canada
  • Posts: 758
  • Total GOE: 103
  • Gender: Female
Contacting Kinzies Closet
« on: June 18, 2014, 03:50:52 PM »
Does anyone have a phone number for Kinzies Closet please? I have tried 770-298-6988 which is the number on a couple of their website pages, but just get a message saying it's out of service.
I emailed them a question about the cost of shipping an adult skating dress about 10 days ago and have not received a reply (checked junk folder etc.).
Any other experiences would also be appreciated - are they usually fairly responsive?
Logged

Offline AgnesNitt

  • Asynchronous Skating Team Leader
  • ********
  • Joined: Aug 2010
  • Location: East o' the sun; and west o' the moon
  • Posts: 5,384
  • Total GOE: 516
  • Gender: Female
    • The ice doesn't care
Re: Contacting Kinzies Closet
« Reply #1 on: June 18, 2014, 04:33:06 PM »
Try contacting them on Facebook.
Although it looks like the last post was a couple of days ago.
Logged
Yes I'm in with the 90's. I have a skating blog. http://icedoesntcare.blogspot.com/

Offline Christy

  • AOSS Member
  • ***
  • Joined: Jun 2013
  • Location: Canada
  • Posts: 758
  • Total GOE: 103
  • Gender: Female
Re: Contacting Kinzies Closet
« Reply #2 on: June 18, 2014, 06:32:47 PM »
Interestingly, after I posted this, and re-emailed them they actually replied, claiming they hadn't received any of the other emails (I was using their website 'contact us' form).
They say it will take 4-5 days to mail a dress within the US which seems realistic.
Logged

Offline littlerain

  • On the Edge
  • ***
  • Joined: Feb 2014
  • Posts: 567
  • Total GOE: 11
  • Gender: Female
Re: Contacting Kinzies Closet
« Reply #3 on: June 18, 2014, 07:20:45 PM »
Perhaps their contact form is broken! Glad you heard back :)
Logged

Offline Loops

  • Alex, I'd like to buy an axel…
  • *****
  • Joined: Oct 2013
  • Location: Pre-silver purgatory
  • Posts: 1,563
  • Total GOE: 112
  • Gender: Female
Re: Contacting Kinzies Closet
« Reply #4 on: June 19, 2014, 02:05:07 AM »
Glad you heard back.  I corresponded with them a few months ago, probably via their web-link and it worked.  They were quite quick on the response (but I have a time-zone advantage).
Logged

Offline lifebyliya

  • Under the Edge
  • *
  • Joined: Mar 2014
  • Posts: 30
  • Total GOE: 0
Re: Contacting Kinzies Closet
« Reply #5 on: June 19, 2014, 10:08:00 AM »
I filled out their contact form before on their website and got no response. I decided to message them on fb then, and they replied to contact them through email, where they finally responded. I wonder if it's an email issue, or just their contact form?
Logged

Offline sarahspins

  • Passed Silver MITF 4/7/13!
  • Swizzle Royalty
  • ******
  • Joined: Feb 2011
  • Location: Somewhere very hot
  • Posts: 2,312
  • Total GOE: 131
  • Gender: Female
  • CER-C
Re: Contacting Kinzies Closet
« Reply #6 on: June 19, 2014, 11:05:52 AM »
I think their contact form is just glitchy - I've used it with success in the past, but it doesn't seem to be working lately.
Logged

Offline Christy

  • AOSS Member
  • ***
  • Joined: Jun 2013
  • Location: Canada
  • Posts: 758
  • Total GOE: 103
  • Gender: Female
Re: Contacting Kinzies Closet
« Reply #7 on: June 22, 2014, 02:11:12 PM »
Yep - looks like they have some glitches in their contact form, as they didn't seem to get first submission but replied to second fairly quickly.
I'm now just waiting to hear back from them about their ordering process - unless I'm missing something it seems I need to order the item then wait for them to send another invoice with the shipping cost, but I want to know that before I order....
Logged
Pages: [1]
« previous next »