I've only been there for special events, so he has been there to speak or participate. He is so gracious to take photos/sign autographs and chat with people, never rushing off. (Today is his, and my own, birthday, btw.) Scott mentioned that he's an unpaid volunteer for the facility and his program. He doesn't coach, per se, but does help out with classes now and then. I'd think you'd run into him during the first class of a new Learn to Skate session.
A unique feature of the Ford Ice Center is that they have electric vehicle charging spots, so you can charge your car while you skate. We have had two electric vehicles but due to time, we've flown instead of driving there. One of these days, we'll take the Tesla on a road trip and stop there.
I really like that facility. It's always clean and well-maintained. The snack bar is ordinary, but again, clean and the workers are pleasant. The locker rooms were immaculate, which was really surprising considering the amount of use!
I did not see a harness line on either rink; I believe the coaches use a pole harness instead. That may change with the SHARP4Sports program's launch at the facility. The planned off-ice classes are substantial.
(S4S has a virtual learning environment for youth and adult skaters, with webinars for various topics. I don't remember if they have off-ice classes in their online curriculum.)
The pro shop is way too much hockey - I wonder where the figure skaters get their gear?