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Generally we don't get out money back. I'm not saying they wouldn't if an ICU was involved, but I've never even heard of anyone asking for their money back. I think it's on the application somewhere (no returns before Date xxx)
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I've only withdrawn once and I didn't do it. The test chair did it after hearing that I was in the ICU and gave me a full refund.
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Rink Roundups / Re: Carolina IceZone (formerly Bladez on Ice) - Greenville, NC
« Last post by Query on April 25, 2017, 06:34:53 PM »
Architecturally, I suppose bars aren't the most attractive way to go.

But, rinks that don't have good physical security at entrances either have to pay more people to monitor whether skaters pay, or have to accept a fair amount of loss from people cheating the system. It is also a real nuisance and diversion of attention for rink guards if there are multiple ways for people to sneak in.

Ideally, the people at the desk can also see and monitor the sessions (so you don't need rink guards most of the time, unless the session is busy). At some facilities, they hand out rental skates, and maybe run the Zamboni. Perhaps there are places where they handle snacks too, during very lightly attended sessions?

At some rinks, one person runs the whole facility during non-busy sessions.

In short, good physical security reduces costs a lot. It makes it more worthwhile to run lightly attended sessions; rinks without good security often have to run fewer sessions, and are therefore less convenient for customers.

But you can do it in ways that are more appealing to the eye. I notice that their web page http://www.carolinaicezone.com hides some of the picture, and doesn't show the lobby at all. Oh wait - you can see that the area beyond some glass doors is blacked out. They should have hidden that.

Oh well, I only care about the ice. Architecture is secondary, so it wouldn't bother me.
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The Pro Shop / Re: Anyone tried moldable foam insoles or liners?
« Last post by Query on April 25, 2017, 06:03:22 PM »
I have seen, figure skates are closer fitting in the toes, presumably because they are not designed to withstand impacts from pucks and other skates. Are some heat moldable?

Some brands are thinner than others at the front. And many boots can be ordered with at least 4 size parameters - overall size, which has to do with length and the distance from the heel to the bend at the ball of the foot, width at the heel, width at midfoot, and width at the toes. And various other customizations are available from all the major brands. Of course, customization adds to cost. Results vary somewhat.

Most high level figure skates, whether or not they are custom, like most high level hockey skates, are heat moldable - to some extent, and in some places.
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If you are a member in good standing and don't have a history of withdrawing from tests at the last minute/have a good reason (illness/injury), our test chair will move your test to the next session and no extra fees. If you withdraw before the schedule is out, she is likely to refund, especially if she can now bump someone from the waiting list into the session. Coach pulls a test at the last minute? Depends on how full the session is/etc.

None of this is an official policy, it's more on a case by case basis.
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@skatingforums.com 

We have a "no refunds or credits" policy, which has been in place as long as I've been here, but we've had a lot of people questioning it this year.  I think it's because so many of the synchro skaters had to test up in a short time frame to remain on/move up with their teammates.  (Judges have been vocal about skaters not being ready to test more often as well.)

I checked the three nearest clubs and one has some allowance for injury only, and the other two have don't have a published policy. 

In cybersnooping, I've found that there are a variety of options.

What is your Club's Policy on Withdrawing from Test Sessions?
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The Pro Shop / Re: Skating pants sizing - Kami So / Chloe Noel / Jerrys / Mondor
« Last post by fsk8r on April 25, 2017, 02:15:06 PM »
Interesting. I just tried a pair of Mondor L which seemed much tighter than the Chloe L, so I assume it may even depend on style  ???

Skatey.co.uk were very helpful when I was looking to buy some new leggings as I was trying to avoid buying the wrong size. She's an adult skater so understands the issues of size charts and real people.

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The Pro Shop / Re: Skating pants sizing - Kami So / Chloe Noel / Jerrys / Mondor
« Last post by Christy on April 25, 2017, 10:07:38 AM »
Interesting. I just tried a pair of Mondor L which seemed much tighter than the Chloe L, so I assume it may even depend on style  ???
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The Pro Shop / Re: Anyone tried moldable foam insoles or liners?
« Last post by Leif on April 25, 2017, 01:32:19 AM »
I had Superfeet, but claimed my money back as they did not work out. They lifted my heels up, which ruined the fit of the skate. It also felt as if the arch support was in the wrong place for my feet.  :( In the case of my skates, I do need thin insoles as they generally fit well. That is an interesting idea about using insoles as space fillers, perhaps like a sock. I assume your carpet pad is what we (UK) call underlay, which goes under the carpet. I have some pads that go in the toe of the skate, at the top, to fill the void. They do help. They are self adhesive, though the skate in that area is hard plastic, so receptive to glues. I can imagine a sock like pad would help. From what I have seen, figure skates are closer fitting in the toes, presumably because they are not designed to withstand impacts from pucks and other skates. Are some heat moldable?
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The Pro Shop / Re: Skating pants sizing - Kami So / Chloe Noel / Jerrys / Mondor
« Last post by fsk8r on April 24, 2017, 11:43:05 PM »
Because I've found that the sizing charts don't always reflect the actual fit  ;)

Too true. Officially I don't fit in any of them based on their size charts.
I've a pair of Mondor Size L which fit me just as well as my Chloe Noel Size L.
I've also got Thuno Size L. THere's a lot less stretch in these, but they're very warm.
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