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Poll

For those who have ordered custom boots, what was your experience?

The fit was proper as received (minor adjustments, including heat molding, allowed for); and I was happy.
4 (57.1%)
I had to send them back at least once, but eventually I was happy.
1 (14.3%)
I had to send them back at least once.  They never worked out.  But I got my money back.
0 (0%)
I had to send them back at least once.  They never worked out.  I had to eat the loss.
2 (28.6%)

Total Members Voted: 7

Author Topic: Custom boots  (Read 218 times)

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Online tstop4me

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Custom boots
« on: September 23, 2017, 06:33:21 AM »
In theory, custom boots should provide the best fit for a skater's feet.  In practice, many things can go wrong, with the fitting or the manufacturing.  Off and on, I read horror stories posted.  But, of course, people tend to post when they're ticked, rather than pleased.  So, I'd like to take a comprehensive survey. 

I've limited the number of options in the poll, but the following information, along with the information requested in the options, would be useful in individual responses:

(1) What was the make and model of the boot?

(2) If you had to send them back, how many times did you have to send them back? 

(3) If you've ordered custom boots more than once, please report individual experiences.

Offline Loops

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Re: Custom boots
« Reply #1 on: September 23, 2017, 09:27:03 AM »
I'm curious about these results as well.  Tstopforme, can you add a 5 option though for those of us who have never had customs?  You have to vote to see the poll results.....

Online AgnesNitt

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Re: Custom boots
« Reply #2 on: September 23, 2017, 11:56:04 AM »
I had two pair full custom harlicks.

The first pair gave me trouble and I stopped skating in them, but kept them. A year later my coach gave me a fitting tip, and I was able to skate in them comfortably. Lesson learned: try every fitting tip you can find before you give up on a pair of boots.

I then tracked down Phil's schedule on the Harlicks website to a roller competition where he was doing fittings. I got fitted by him for a second pair and he pointed out I needed wider boot tongue (I have ankles like a bull) and this made a tremendous difference in my skating. This custom pair came with the right boot too wide. Although I could fit it to skate in, I knew it would stretch so much that I couldn't fit it with the stretch. I sent it back to them to be rebuilt and I've skated on them ever since.

Boot fitting is an art, not a science. I've been told that even stock boots are different for the same size.

My recommendation is to try superfitting your boots before giving up on them. Sometimes a little piece of leather behind the tongue. or customizing your insoles, or using an extra sock can make all the difference. Feet are different too, I superfit my boots differently, the left is different than the right.

If the boots are in a half size range of my feet, I can fit them to skate in. Too short or too wide, those are problematic.   But there's a huge amount of stuff you can do to in order to make them 'cling' to your feet if they aren't the level of perfection out of the box. 

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Online tstop4me

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Re: Custom boots
« Reply #3 on: September 23, 2017, 12:07:54 PM »
I'm curious about these results as well.  Tstopforme, can you add a 5 option though for those of us who have never had customs?  You have to vote to see the poll results.....
I've changed the poll settings so that the results are visible without voting.

Offline icepixie

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Re: Custom boots
« Reply #4 on: September 23, 2017, 12:31:31 PM »
I'll vote once my custom boot story has an ending.  They came to me too big and are currently back at SP-Teri being relasted to be shorter and narrower at the heel.  The width at the front was fine, and they accommodated this fatty bulge on the outside of my feet just behind the ball well.

Originally they said they could only make them shorter if they also made the toe and the ball narrower as well, but I called bs on that and got my sales rep/coach to do the same, so now they're supposedly making them shorter and tightening the heel, but keeping the ball and toe the same width.  Hopefully they're perfect when I get them back next week-ish.

Offline sk8lady

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Re: Custom boots
« Reply #5 on: September 23, 2017, 01:18:52 PM »
I have had custom Harlicks for about 12 years. I developed an impacted callus on the ball of my left foot after I'd been wearing them a while. My podiatrist made me an orthotic and they've been pretty good since, although I have to keep an eye on the callus on the ball of my right foot! They're just barely starting to break down a teensy bit, but the foam padding is wearing out and falling off, and the exterior leather looks pretty beat up. I don't intend to get new boots any time real soon.

Offline Clarice

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Re: Custom boots
« Reply #6 on: September 23, 2017, 01:55:16 PM »
I have custom SPTeri dance boots. They required a little extra punching out to accommodate my bunions (which is why I need customs in the first place), but have fit well ever since.

Offline rd350

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Re: Custom boots
« Reply #7 on: September 23, 2017, 02:47:03 PM »
I have custom Harlicks, sent back once and the right boot still isn't quite right.  I have always cramped on the right.  Better when I got them back but not resolved.  I paid for "cushioned insoles" when I sent them back and they are very thin, barely cushioned and they glued them in so removing or making adjustments not possible and so I add a thin insole on top of it.  Leather on the left boot already split (on the inside), less than 2 years in.  I really want to go there - with my feet - rather than send back again for another guess and stab at it.  Not too thrilled.
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